Terms & Conditions

1. Acceptance of Terms

By accessing and using alternaplast.com (the "Website"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website.

2. Product Information

We strive to provide accurate product information, including descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content on the Website is accurate, complete, reliable, current, or error-free.

3. Quotes and Orders

Quote requests submitted through our Website are not binding until confirmed by Alterna İç ve Dış Ticaret A.Ş. All orders are subject to:

• Product availability
• Minimum order quantities (MOQ)
• Lead times for production and delivery
• Payment terms and conditions
• Shipping and delivery terms

4. Pricing

All prices are quoted in USD unless otherwise specified and are subject to change without notice. Prices do not include shipping, customs duties, taxes, or other charges unless explicitly stated. Final pricing will be confirmed in your quote.

5. Shipping and Delivery

We offer international shipping via land, sea, air, or intermodal transport. Delivery terms (Incoterms) will be specified in your quote. Delivery times are estimates and may vary based on destination, customs clearance, and other factors beyond our control.

6. Quality Standards

All products are manufactured according to industry standards and specifications agreed upon in the quote. Quality control inspections are performed during production. Customers may request pre-shipment inspection reports or samples.

7. Returns and Claims

Any claims regarding product quality or quantity must be reported within 7 days of delivery. Returns are subject to approval and must comply with our return policy. Custom-made or specially ordered products may not be eligible for return.

8. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Alterna İç ve Dış Ticaret A.Ş. or its licensors and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, Alterna İç ve Dış Ticaret A.Ş. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Website or products.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

11. Contact Information

For questions about these Terms and Conditions, please contact: